About

Most field-service teams stitch together a ticket system, a project tracker, a separate inventory tool, a chat app, and a spreadsheet nobody loves — and then spend half the day moving data between them.

Tech Ops is the opposite of that. Tickets, projects, the site directory, virtual walkthroughs, inventory, the catalog, scheduling, a live status map, contracts, reporting, chat, and the Clippy AI assistant all live in one workspace and share one data model. The technician on a roof sees the same ticket the dispatcher just assigned, with the same parts the warehouse just pulled.

I build and run it myself, under EMC Horizons. I ship updates most days, and every feature has to earn its place on screen. If something feels heavy or confusing, tell me: bug reports and requests from inside the app come straight to me, and I read every one.